How Can We Help?
Whether you have a question about a golf simulator, need help choosing the right pool table, or want to check on an order, we are here to help.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have not received your tracking details within 3 business days, send us an email and we will look into it for you.
What is your return policy?
We offer 30-day returns on eligible items. If something is not the right fit for your game room, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model?
Contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right golf simulator for my space?
Room dimensions, ceiling height, and how you plan to use the simulator all play a role. Send us a message with your room measurements and we can recommend options that fit your setup perfectly.
What size pool table works best for a home game room?
Standard home game rooms typically accommodate 7-foot or 8-foot tables, but the ideal size depends on your room dimensions and the cue clearance around the table. Email us your room size and we will help you find the right match.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
30-Day Returns